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McGrath Subaru Liverpool Testimonials


All of the staff at McGrath Subaru Liverpool are dedicated to exemplary customer service. Whether it be when you’re chatting with one of our Subaru sales staff or Subaru Service technicians, you’ll get the best possible service provided in a way you can understand. That’s what makes us one of Sydney’s leading Subaru dealers. Below are just a few testimonials from happy Subaru customers.

Jill sold us our first Subaru Forester three years ago and her professionalism and friendly, honest nature made us look no further last month when it was time to upgrade to a 2012 Subaru Forester model.

Not only did Jill remember us, but she gave us another awesome deal and looked after us like we were reality TV celebrities. We love you Jill - see you in 3 years for our next new Subaru car!

- Wayne, Trish and Ely

Just a quick note to let you know that Brett, the Subaru Impreza and I arrived home safely late on Friday afternoon. Everything went well and I could not be happier with my new Subaru car - it is an absolute joy to drive, and has exceeded my expectations in every way.

Thank you so much for all your assistance over the past week-and-a-bit - from responding to my initial enquiry right through to sending me home with my beautiful new Subaru vehicle! Your honesty, patience, and friendly manner made the whole process so very easy and relaxed. I especially want to thank you for taking care of the little details. Your commitment to after sales service is also exceptional. I am delighted to have you as my "Subaru Mum", and it is reassuring to know that you and the team at McGrath Subaru Sydney are only a phone call away if ever I need assistance.

Please also convey my thanks to Kylee for her work in preparing the car for delivery, giving us such a warm welcome when we arrived, and assisting throughout the delivery process. Her enthusiasm and positive attitude were infectious, and made the purchase even more enjoyable.

Best regards.

- Naomi

Just wanted to send a note of thanks for the outstanding service you provided. You were so helpful during the entire process of buying my new Subaru vehicle. You provided great information about the products I could purchase to enhance my new car's appearance, and made the purchase of my new Subaru WRX a lot of fun.
I am extremely impressed with the speed and efficiency in the way you went about organising the delivery of my new car. Not only did the car arrive earlier than I expected, but its presentation was flawless. I have used professional detailers in the past for new cars and can honestly say McGrath Subaru Liverpool's presentation of my Subaru WRX was outstanding.
The sealant on the duco has saved me hours of polishing and detailing (I am used to doing this myself with the best products but with my busy work schedule it's too hard for me to do now). I'd also like to add that I couldn't be happier with the Subaru WRX, it is exactly what I was looking for and is a great car. The reverse camera is a welcome aftercare option too.
Kylee, your enthusiasm, courtesy, knowledge of the products, and positive attitude made buying my Subaru WRX easy and fun. Thank you again, I am recommending if anyone wants to buy a new Subaru motor vehicle to head straight to McGrath Subaru Liverpool and talk to you and the friendly Subaru sales team.

- Unnamed

I dropped my Forester in for its 6 month service today and I would like to thank Steve and Matt from the service department. They gave me exceptional customer service, took the time to answer my questions and made sure that I was completely happy. I can't think of anything they could possibly have done better. Thanks guys, great work.

- Dave Denshire

I just wanted to thank McGrath Subaru Liverpool for the services that you have provided in the purchase of my new car. I definitely felt that I was well looked after, you have excellent people and communication skills and should definitely be given credit for this. You delivered when you said you all the paper work was organised well and my Subaru car was delivered and serviced as promised, very efficient, and excellent customer service

Thank you for looking after my new bundle of joy.

- Jenny

Thank you for your honesty from the start, you delivered on your promises, left me alone to ponder my choices and decisions as requested but was always there to answer all the questions I had. Two weeks since driving out of the lot, I'm loving the new Subaru Forester - Thanks for making the whole process so easy.

- Scott

Jill’s attention to detail was fantastic right from the start through to delivery. She appeared more like a friend than a sales person. I would highly recommend her and McGrath Subaru Liverpool to my friends when looking for a new Subaru car.

- Karthi

When McGrath Subaru Liverpool say’s all for the driver, they really mean it!!

We chatted with Tyrone for a while, and if there was one thing that stood out to us was Tyrone's knowledge of the Subaru range and willingness to take the time to explain things. We didn't feel rushed or pressured at all, as a matter of fact Tyrone made us feel rather important and like some who mattered.

Needless to say I walked away a very happy camper and the proud owner of a new Subaru Impreza thanks to Tyrone. I can honestly say that having the pleasure of doing business with Tyrone made all the difference. He was pleasant, had a good sense of humour, he knew his product and nothing was too much trouble.

I would like to express my sincere thanks to Tyrone and the staff at McGrath Subaru Liverpool for the excellent service and pleasant experience.

- Julie

Purchased my dream car (WRX) - finally - from McGrath Subaru Liverpool
I do not usually post comments on the web but feel I should thank the sales staff that I dealt with.
From the first contact with John I was treated courteously. When I did arrive at the dealership I met John and Sal.
I have purchased many cars over the years and I have to say this has been my best experience ever.
We worked out a good deal and picked up the car a few days later.
Everything was ready to go when I arrived and the service was again first class. I am fussy with my cars and had a list of questions - all answered without any hesitation.
To sum it up,I could not be happier with my purchase and the service provided by the staff - especially John and Sal - was outstanding.


- Steve Cameron